FAQs

We try our best to add all frequently asked questions to the archive below. If you question does not appear, please call us on 03333 012 123 or email info@nadlab.uk.

If you intend on keeping your NMN for over 3 months, then storage in the refrigerator is recommended to slow it’s degradation. However, degradation is still slow even at room temperature.

Please see the image below, illustrating testing carried out on the product, provided by Alive By Nature.

NMN production techniques have improved immensely over the past few year. Almost all NMN on the market today, including Alive By Nature’s, is stabilised, meaning degradation is slow even at high temperatures.

Keep your supplements in a cool, dry place away from sunlight and there will be little effect to your NMN. Avoiding moisture is the biggest concern.

All products are kept in cold warehouse storage before dispatch. Your NMN will not be significantly effected in delivery transit.

The UK will begin leaving the EU at the end of January 2020.

Between 1 Fe‌br‌ua‌ry and 31 De‌ce‌mb‌er 2020, there will be an implementation period. There will be no changes to the terms of trade, customs, or delivery to the EU or the rest of the world during this time.

From the 1 January 2021, orders to the EU will not include UK VAT, therefore the price you pay to us will reduce by 16.6%. Products will then br subject to your countries import VAT, if applicable.

A trade agreement may or may not impose a further import duty charge, but we hope a free trade agreement will be in place to. We will know more about the arrangement from 1 January 2021, as the trade agreement details are formed.

We guarantee, our prices will remain the same and we are working with our delivery agents to ensure minimal disruption.

Firstly, we are not Alive By Nature. We have a working partnership as a UK & EU distributor, which means we buy stock from Alive By Nature to sell.

If you were to buy the NMN 240ct for $134.95 from the Alive By Nature US website directly, for delivery to the UK, you would pay:

$134.95 unit price
+ $29.00 delivery (expedited)
+ 9% import duty
+ 20% VAT

= $211 which is approximately £162 (£1/$1.3). You can order your bottle from NAD Lab UK for £149.

Our purpose is to offer a more convenient place for UK & EU customers to purchase Alive By Nature products, with reduced delivery times, removal of customs issues, and a local customer service.

Our price promise is to provide the products for the same or less than you would expect to pay purchasing direct.

I assure you our margins are small and we will do what we can to keep prices as low as we can, but as they are imported products we are unable to avoid the extras charges ourselves.

The difference between NMN or NAD comes down to the research carried out and available for the individual compounds.

The mild consensus on there is that NMN benefits the body with NAD benefitting the brain. There is also the below article from the Alive By Nature website related to the topic.

https://alivebynature.com/nad-for-the-brain-nmn-for-the-body/

For more information you can view the Alive By Nature forum here - https://alivebynature.com/forums/index.php. You can find a lot of interesting feedback from other NMN and NAD users too.

We have a number of customer’s currently taking both, reporting benefits from each. The mainstream research and information available is focussed on NMN, so you may wish to treat it as a priority.

We recommend trying both, assessing the benefits felt, then choosing the best product combination for you.

Yes! Phase one human trials have been completed and they have been confirmed to be safe for humans.

Here is a breakdown of the price per gram for your review:

NMN

30 ct - £ 7.99 per gram
60 ct - £ 7.33 per gram
240 ct - £ 4.99 per gram

SL Powder 12g - £ 5.83 per gram
PURE Powder 16g - £ 4.68 per gram
PURE Powder 32g - £ 4.37 per gram
PURE Powder 100g - £ 3.49 per gram

NAD+

240 ct - £ 3.67 per gram

Powder 12g  - £ 4.16 per gram
Powder 24g  - £ 3.75 per gram

All of the excipients are 100% natural, non-GMO, gluten-free and vegan friendly. The citrus burst is organic, cold-pressed citrus and mostly lemon. We do not use any artificial flavours, preservatives or additives.

We deliver to all EU countries including: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

We also deliver Worldwide via DHL Express. Unfortunately there are a number of countries that do not allow imports of supplements, including Russia, which we can not ship to.

If you wish to order products to the United States or Canada, please buy direct from Alive By Nature here: https://alivebynature.com/

The choice between tablets and powder comes down to your personal preference. Both provide the same benefits.
Yes. All our products are supplied directly from AliveByNature. You are welcome to contact AliveByNature.com to confirm our authenticity, email: info@alivebynature.com or phone + (1) 800-810-1935.