FAQs

We try our best to add all frequently asked questions to the archive below. If you question does not appear, please call us on +44 3333 012 123 or email info@nadlab.uk.

If you intend on keeping your NMN for over 3 months, then storage in the refrigerator is recommended to slow it’s degradation. However, degradation is still slow even at room temperature.

Please see the image below, illustrating testing carried out on the product, provided by Alive By Nature.

NMN production techniques have improved immensely over the past few year. Almost all NMN on the market today, including Alive By Nature’s, is stabilised, meaning degradation is slow even at high temperatures.

Keep your supplements in a cool, dry place away from sunlight and there will be little effect to your NMN. Avoiding moisture is the biggest concern.

All products are kept in cold warehouse storage before dispatch. Your NMN will not be significantly effected in delivery transit.

From the 1 January 2021, orders to the EU will not include UK VAT, therefore the price you pay to us will reduce by 16.6%. Products will then be subject to your countries import VAT, if applicable. A trade agreement may or may not impose a further import duty charge, but we hope a free trade agreement will be in place to. We will know more about the arrangement from 1 January 2021, as the trade agreement details are formed.

NAD Lab EU is now available to EU customers to avoid any inconvenience of customs. Please see here for more information - https://nadlab.uk/visit-nad-lab-eu/.

The difference between NMN or NAD comes down to the research carried out and available for the individual compounds.

The mild consensus on there is that NMN benefits the body with NAD benefitting the brain. There is also the below article from the Alive By Nature website related to the topic.

https://alivebynature.com/nad-for-the-brain-nmn-for-the-body/

For more information you can view the Alive By Nature forum here - https://alivebynature.com/forums/index.php. You can find a lot of interesting feedback from other NMN and NAD users too.

We have a number of customer’s currently taking both, reporting benefits from each. The mainstream research and information available is focussed on NMN, so you may wish to treat it as a priority.

We recommend trying both, assessing the benefits felt, then choosing the best product combination for you.

Yes! Phase one human trials have been completed and they have been confirmed to be safe for humans.

All of the excipients are 100% natural, non-GMO, gluten-free and vegan friendly. The natural lemonade flavour is organic, cold-pressed citrus and mostly lemon. We do not use any artificial flavours, preservatives or additives.

Delivery is available to the UK, EU and the rest of the world.

However, for delivery to most EU countries you may wish to use https://nadlab-eu.com/ to avoid customs procedure.

You may still order from NAD Lab UK to Europe, however.

We deliver to all EU countries including: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

We also deliver Worldwide via DHL Express.

If you wish to order products to the United States or Canada, please buy direct from Alive By Science here: https://alivebyscience.com/

The choice between tablets and powder comes down to your personal preference. Both provide the same benefits.
Yes. All our products are supplied directly from Alive By Science formerly Alive By Nature. You are welcome to contact AliveByScience.com to confirm our authenticity, email: info@alivebynature.com or phone + (1) 800-810-1935.
Studies and David Sinclair has stated the older you are (the less NAD you have in your body) the more effective NMN supplementation has on your NAD levels. It is safe to take our products at any age, but we would recommend any age over 30.